How it works
Follow one job from the first call to the final review.
This is what Tendly does on its own, and exactly where you step in. One brain runs the whole front office. You approve what matters.
- 1
The call comes in, at any hour
Runs automaticallyReception answers every call and text, day and night. It qualifies the lead, captures the after-hours calls that used to hit voicemail, and never makes a promise it cannot keep.
Incoming call · 7:42pm · new flooring lead - 2
The job gets booked
Runs automaticallyIt books the estimate straight into your calendar and creates the customer record. The CRM fills itself in: name, address, job type, the whole conversation, attached to one thread that every agent can see.
- 3
The estimate goes out
You approve the priceIt builds the estimate from your pricing, never a number it does not have from you, and sends it with a magic-link signature. Anything that sets a price comes to you first.
- 4
Follow-up keeps it warm
One tap, or autopilotIf the quote goes quiet, the quote-chaser drafts a check-in and waits for your tap, or sends it on its own once you trust it. This is the work that quietly leaks out the bottom, recovered.
- 5
You get paid
You approveIt sends the deposit, the invoice, and the payment link at the right moment, and keeps the customer portal current so they can track the job themselves.
- 6
The review gets asked
Runs automaticallyIt asks for the review at the moment the customer is happiest, so the next person searching for your trade finds you first. One job, closed end to end, while you were on the ladder.
The owner command center
Run the whole thing by asking.
Pull a report, see who needs a follow-up today, dispatch the crew, check what a job actually made. Plain English, from the dashboard or a text. This is the front office and the back office, in one place.
One brain, every channel
The same brain answers the phone, the text, and the website.
One thread per customer, with memory of every past call. The customer never repeats themselves, and nothing falls between tools.
Voice
Answers and books on the phone, day and night.
Text
Replies in seconds, the way customers prefer.
Web
Turns your managed site's traffic into booked jobs.
Command center
Where you run the whole thing by asking.
You stay in control
Every action runs the same safe path.
Propose, approve, execute, audit. You decide how much of it happens without you.
Propose
Tendly drafts the action and shows its reasoning.
Approve
Safe moves skip ahead. The rest wait for your tap.
Execute
It does the work, across whatever channel it takes.
Audit
Every action is logged and reversible. Nothing is hidden.
Ask first · the default
Safe, reversible actions run on their own. Everything else is drafted and waits for a single tap from you.
- Answer every call and textRuns automatically
- Qualify and book the jobRuns automatically
- Chase a cold leadOne tap to send
- Ask for a reviewOne tap to send
- Refund or change a priceGuarded · needs your okay
See it run on a live shop.
Fifteen minutes. We will walk one real job end to end, and run a free audit of where your leads are leaking today.
Setup included on Growth · Month to month · Cancel any time