Turn website visitors into intro sessions and new members.
Tendly texts people who ask about you back in seconds and books the intro session. When a member cancels, it offers the spot to someone booked later. New members get asked for a review.
Built for established local businesses, with or without an office team.
North Loop Strength
Messages
This is Robin from North Loop Strength. You're on for Saturday at 9am at 1120 N Loop Blvd. Need to change it? Just reply here. Reply STOP to opt out.
Great, see you then
What happens when Jamie wants to try a class.
Thursday at 9:30pm, Jamie books an intro session for Saturday at 9:00am on your website. A text confirms it.
Saturday morning, she gets a reminder.
Your coach runs her session.
That afternoon, one text asks for a review.
Book more of the people who already want to try you.
Someone ready to start finds you Thursday night after your front desk has gone home. She books an intro session on your website and gets a text confirming it.
If she texts instead, Tendly answers in seconds with open times.
Plenty of gyms never answer a new member’s inquiry.
58.19% of those who received a Membership inquiry email did not respond at all
1
North Loop StrengthText message
This is Robin from North Loop Strength. You're on for Saturday at 9am at 1120 N Loop Blvd. Need to change it? Just reply here. Reply STOP to opt out.
Great, see you then
Fill the spot when someone cancels.
A member cancels Monday’s 6:00pm session. Tendly texts a member booked later in the week and offers her the spot. If she says yes, her old spot opens up for someone else.
North Loop Strength
Messages
North Loop Strength here. A spot opened up Monday at 6pm. Want it instead of your Thursday visit? Reply yes and it's yours.
Yes, I’ll take it
Get your evenings back.
It’s 9:00pm and a member wants to swap tomorrow’s 6:00am session for Thursday.
Tendly texts the confirmations and reminders. If a member needs to move a session, it offers another open time from your calendar.
Want to know who’s in tomorrow? Text your business number and ask.
Rosa M.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Ben A. wanted to book a visit and there was no open time to offer. Call them to set it up.
Monday’s text tells you how many sessions got booked last week and which members needed you. Reply to ask about any of them.
Monday, October 19
7:00
Tendlynow
North Loop Strength, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.
Numbers from our example gym, not a customer’s results.
Be the gym people find on Google.
After a first session, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.
We build your website with a page for each service and online booking. Already have a site you like? We add booking to it.
We keep your hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.
North Loop Strength
Strength classes and coaching in Minneapolis
Book an appointment
Pick a time
- Sat 9:00am
- Mon 6:00pm
- Tue 7:00am
Book this time
You stay in control. We run it.
It never quotes a price you haven’t set. It only books times that are open on your calendar. You can jump into any conversation and take it over.
We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.
How getting started works.
On a 20-minute call we hear how your business runs and look at one customer you’re still waiting on. We tell you whether Tendly fits and what it costs.
Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.
It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.
Questions
What happens when nobody can pick up?
Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.
Will my customers mind talking to an AI?
Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders and follow-ups.
Can a caller get a real person?
Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.
Does it work with my software?
Today bookings go on your schedule in Tendly and on your Google calendar if you connect it. If your schedule lives in other booking software, bring a screenshot of it to the call. We’ll show you how Tendly works beside it before you pay anything.
What happens when it gets something wrong?
It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.
Am I locked into a contract?
No. It’s month to month and you can end it with 30 days’ notice.
Bring us one customer you’re still waiting on.
We’ll show you what Tendly would do with it. At the end we tell you whether it fits and what it would cost.
Built for established local businesses, with or without an office team.
20 minutes with Tendly
We reply the same business day.
Thanks, we've got it.
Someone from the Tendly team will reach out the same business day to set a time.
If you want a head start, jot down the three things that ate the most of your week.