The AI office for the trades
Turn one spring cleanup into a season of work.
Tendly texts new customers back in seconds while your crews are out and books the estimate visit. It checks in on the estimates you send. Before the crew shows up, it asks for the deposit you set.
It works beside LMN, Yardbook, your spreadsheet and QuickBooks. It doesn’t write into them. On the call we work out who enters what. Tendly takes the after-hours texts and the estimate check-ins off your plate.
Built for landscaping companies with more estimates out than anyone has time to chase.
Work order
Greenway Lawn and Landscape
Messages
Hi Ellen, it's Robin from Greenway Lawn and Landscape. The spring cleanup estimate went out Thursday. Go ahead, questions, or hold off for now? Any of those is a fine answer. Reply STOP to opt out.
Go ahead. Could you do it next week?
Thanks, Ellen. The office will get back to you about the estimate.
What happens when Ellen’s new yard is overgrown.
1 Booked
Monday at 4:10pm, Ellen texts about a spring cleanup. Tendly texts back with two times. She picks Wednesday morning and gets a confirmation.
2 Go ahead
Your estimator walks the yard. You write the estimate in Tendly and send it. Two days go by with no word. Tendly checks in. Ellen says go ahead.
3 Deposit
You book the cleanup. Ellen gets a request for the deposit you set.
4 Paid
After the cleanup, you send the invoice for the balance. Ellen pays it and you mark it paid. One text asks for a review.
You walked the yard and priced the job. Tendly did the texting in between.
Get back to them first, even when your crews are out.
New requests come in at night, on weekends and while your crews are out. In spring, a new homeowner often texts several landscapers at once.
Tendly texts back in seconds with times you’re open. If they pick one, the estimate visit is booked.
The company that answers first gets hired more often.
[P]ros who respond to a lead within thirty minutes are 25% more likely to get hired than those who respond within three hours.
1
Greenway Lawn and LandscapeMonday 4:10pm
Hi, we just bought a house and the yard is overgrown. Can someone come out and give us an estimate for a spring cleanup? We’re at 61 Maple Row.
Hi, it's Robin at Greenway Lawn and Landscape. We can send someone out for an estimate. I have Thursday between 8am and 10am or Friday between 10am and 12pm. Which works better?
It’s 9:00pm and a customer wants tomorrow’s cleanup moved to Saturday.
Tendly texts the confirmations and reminders. If a customer needs to move a visit, it offers another time you’re open.
Greenway Lawn and LandscapeTuesday 9:00pm
Hi, can we move Wednesday’s cleanup to Saturday? I’d like to be home to show the crew which beds to cut back.
Sure. I have Saturday between 8am and 10am or Saturday between 10am and 12pm. Which works better?
Turn the requests on your site into booked estimates.
Someone finds you on a Sunday night and asks on your site about fresh mulch and new plantings out front. Tendly texts back with two open times. The one they pick goes on your calendar.
People can also pick a time right on your site. Already have a site you like? We add booking to it.
Greenway Lawn and Landscape
Lawn care and landscaping in Ann Arbor
Book a visit
Pick a time
- Mon 8:00am
- Mon 1:00pm
- Tue 8:00am
Book this time
Hear back on more estimates, then book the season.
You walked the yard and sent the estimate. Then nothing. Tendly checks in two days later and once more when the estimate is a week old. When Ellen answers, you see it in the app.
When a customer asks for mowing every week, Tendly asks you before it books the season. One yes and you’re not booking each mow by hand.
Repeating visit
Ellen Park asked for lawn mowing every week. Book it every Tuesday between 8am and 10am through Oct 27?
Yes, go aheadNo
Tendly sends the estimate check-ins and deposit texts. No more typing them between yards.
When something needs a person, like a visit nobody marked done, it goes on a task list for you or your office. They can step into a conversation and take it over.
Devin P.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Joan T. wanted to book a visit and there was no open time to offer. Call them to set it up.
Once the cleanup is booked, Tendly texts a request for the deposit you set. It goes out before you order the mulch and hold a crew day for the job. It uses the payment link you already have.
When a balance is past due, Tendly asks you first. Tap yes and the reminder goes out.
Greenway Lawn and LandscapeMonday 9:15am
Greenway Lawn and Landscape: the deposit for your job at 61 Maple Row is $150. You can pay it here. Reply here with any questions.
Balance request
Send a balance request for $499 to Ellen Marsh?
Yes, go aheadNo
Want to know which yards are on tomorrow’s list or whether Ellen paid her deposit? Text your business number and ask.
Monday’s text tells you how many jobs got booked last week and which customers needed you. Reply to ask about any of them.
Monday, October 19
7:00
Tendlynow
Greenway Lawn and Landscape, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.
Numbers from our example shop, not a customer’s results.
A page for each service you offer, with booking on it.
We build your website with a page for each service you offer: spring and fall cleanups, weekly mowing, mulch and planting, hedge trimming and patios. Each page shows your name, address and phone exactly as Google has them.
We keep your hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.
No one can promise you a top spot on Google. Current pages, current hours and fresh reviews help earn one.
People check how recent your reviews are.
74% seek reviews written in the last three months.
2
After a job, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.
spring cleanup near me
Greenway Lawn and Landscape > Spring cleanup
Spring cleanup in Ann Arbor
Spring cleanups, weekly mowing and landscaping in Ann Arbor. Pick an open time and book a visit online.
You stay in control. We run it.
It never quotes a price you haven’t set. Estimates and invoices don’t go out until you say yes. You can step into a conversation and take it over.
We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.
How getting started works.
On a 20-minute call we hear how your business runs and look at one job you’re still waiting on. We tell you whether Tendly fits and what it costs.
Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.
It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.
Questions
What happens when nobody can pick up?
Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.
Will my customers mind talking to an AI?
Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders, estimate check-ins and deposit requests.
Can a caller get a real person?
Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.
Does it work with my software?
Bookings go on your schedule in Tendly. If you connect your Google calendar, visits show up there too and Robin only offers times that are free on it. It doesn’t write into LMN or Yardbook. On the call we work out who enters what.
What happens when it gets something wrong?
It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.
Am I locked into a contract?
No. It’s month to month and you can end it with 30 days’ notice.
Bring us one job you’re still waiting on.
We’ll show you what Tendly would do with it. At the end we tell you whether it fits and what it would cost.
Built for landscaping companies with more estimates out than anyone has time to chase.
20 minutes with Tendly
We reply the same business day.
Thanks, we've got it.
Someone from the Tendly team will reach out the same business day to set a time.
If you want a head start, jot down the three things that ate the most of your week.