The AI office for the trades
Turn more roof inspections into new roofs.
Tendly checks in on the estimates you hand over and asks for the deposit you set before the tear-off. It also answers new leads in seconds and books inspections into open times.
It works beside JobNimbus, AccuLynx, your spreadsheet and QuickBooks. It doesn’t write into them. On the call we work out who enters what. Tendly takes the after-hours texts and the estimate check-ins off your plate.
Built for roofing companies with more estimates out than anyone has time to chase.
Work order
Summit Ridge Roofing
Messages
This is Robin from Summit Ridge Roofing. You're on for Tuesday between 9am and 11am at 307 Hillcrest Rd. Need to change it? Just reply here. Reply STOP to opt out.
Thanks. You can get to the back of the house through the side gate.
What happens when Linda needs a new roof.
1 Booked
Sunday night, Linda searches for roof replacement and finds your site. She books a Tuesday inspection right there. A text confirms it.
2 Go ahead
Your estimator walks the roof and hands over the estimate. They add it in the app. She gets other quotes. Tendly checks in twice, then stops. Then Linda picks you.
3 Deposit
Linda signs the contract and gets a request for the deposit you set.
4 Paid
After the job, you send the invoice for the balance. Linda pays it and you mark it paid. One text asks for a review.
Your estimator walked the roof and wrote the quote. You booked the crew. Tendly did the texting in between.
Get back to them first, even when you’re up on a roof.
New leads text and call at night, on weekends and while your estimators are out on inspections.
Tendly texts them back in seconds with times an estimator is open. If they pick one, the inspection is booked.
Most homeowners get more than one quote before they pick a roofer.
The vast majority of survey respondents (66%) said they’d gather three quotes for roofing services.
1
Summit Ridge RoofingSaturday 7:20am
Hi, our roof is about 20 years old and we keep finding shingles in the yard. Can someone look at it? We’re at 88 Cedar Ln.
Hi, it's Robin at Summit Ridge Roofing. We can send someone out to look at the roof. I have Monday between 9am and 11am or Tuesday between 1pm and 3pm. Which works better?
It’s 9:00pm and a homeowner texts to move Wednesday’s inspection.
Tendly texts the confirmations and reminders. If a homeowner needs to move an inspection, it offers another time an estimator is open.
Summit Ridge RoofingMonday 9:04pm
Hi, can we move Wednesday’s inspection to Friday? I’d like to be home for it.
Sure. I have Friday between 9am and 11am or Friday between 1pm and 3pm. Which works better?
A homeowner texts that water is coming through the bedroom ceiling. Tendly pages whoever you have on call and tells the homeowner someone has been paged. If nobody answers in ten minutes, it texts you and the next person on call.
New message for you. +14125550163 texted: "Water coming through the ceiling in the upstairs bedroom. 12 Ridge Ct."
Let them book the inspection right from your site.
Linda finds you on a Sunday night and books a Tuesday inspection right on your site. It goes on your calendar and a text confirms it.
Already have a site you like? We add booking to it.
Summit Ridge Roofing
Roof repair and replacement in Pittsburgh
Book a visit
Pick a time
- Tue 9:00am
- Wed 1:00pm
- Thu 9:00am
Book this time
Hear back while they’re still deciding.
Your estimator walked the roof and left the quote. Then nothing. Tendly checks in twice, then stops. When Linda answers, with a yes or with a question, you see it in the app.
Work order
Summit Ridge Roofing
Messages
Hi Linda, it's Robin from Summit Ridge Roofing. The roof replacement estimate went out Tuesday. Go ahead, questions, or hold off for now? Any of those is a fine answer. Reply STOP to opt out.
Hi Linda, it's Robin from Summit Ridge Roofing. Last check-in on the roof replacement estimate: go ahead, questions, or hold off for now? Whatever you decide, we won't text about it again. Reply STOP to opt out.
We had two other roofers out. We’d like to go with you. When can your crew start?
Tendly sends the estimate check-ins and deposit texts. No more typing them between inspections.
When something needs a person, like an inspection nobody marked done, it goes on a task list for you or your office. They can step into a conversation and take it over.
Irene G.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Sam V. wanted to book a visit and there was no open time to offer. Call them to set it up.
Once the contract is signed, Tendly texts a request for the deposit you set before the tear-off. It uses the payment link you already have.
When a balance is past due, Tendly asks you first. Tap yes and the reminder goes out.
Summit Ridge RoofingWednesday 10:20am
Summit Ridge Roofing: the deposit for your job at 307 Hillcrest Rd is $4,000. You can pay it here. Reply here with any questions.
Balance request
Send a balance request for $14,900 to Linda Price?
Yes, go aheadNo
Want to know which roofs are on next week or whether Linda paid her deposit? Text your business number and ask.
Monday’s text tells you how many jobs got booked last week and which customers needed you. Reply to ask about any of them.
Monday, October 19
7:00
Tendlynow
Summit Ridge Roofing, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.
Numbers from our example shop, not a customer’s results.
A page for each service you offer, with booking on it.
We build your website with a page for each service you offer: roof replacement, roof repair, inspections and gutters. Each page shows your name, address and phone exactly as Google has them.
We keep your hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.
No one can promise you a top spot on Google. Current pages, current hours and fresh reviews help earn one.
People check how recent your reviews are.
74% seek reviews written in the last three months.
2
After a job, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.
roof replacement near me
Summit Ridge Roofing > Roof replacement
Roof replacement in Pittsburgh
Roof replacement, roof repair and gutters in Pittsburgh. Pick an open time and book a visit online.
You stay in control. We run it.
It never quotes a price you haven’t set. Estimates and invoices don’t go out until you say yes. You can step into a conversation and take it over.
We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.
How getting started works.
On a 20-minute call we hear how your business runs and look at one job you’re still waiting on. We tell you whether Tendly fits and what it costs.
Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.
It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.
Questions
What happens when nobody can pick up?
Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.
Will my customers mind talking to an AI?
Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders, estimate check-ins and deposit requests.
Can a caller get a real person?
Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.
Does it work with my software?
Bookings go on your schedule in Tendly. If you connect your Google calendar, visits show up there too and Robin only offers times that are free on it. It doesn’t write into JobNimbus, AccuLynx or Roofr. On the call we work out who enters what.
What happens when it gets something wrong?
It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.
Am I locked into a contract?
No. It’s month to month and you can end it with 30 days’ notice.
Bring us one job you’re still waiting on.
We’ll show you what Tendly would do with it. At the end we tell you whether it fits and what it would cost.
Built for roofing companies with more estimates out than anyone has time to chase.
20 minutes with Tendly
We reply the same business day.
Thanks, we've got it.
Someone from the Tendly team will reach out the same business day to set a time.
If you want a head start, jot down the three things that ate the most of your week.