The AI office for the trades
You walked the room and sent the proposal. Now it’s quiet.
Tendly checks in on the proposals you send and asks for the deposit you set once the job is signed. It also answers new leads in seconds and books consultations into open times.
It works beside Buildertrend, JobTread, your spreadsheet and QuickBooks. It doesn’t write into them. On the call we work out who enters what. Tendly takes the after-hours texts and the proposal check-ins off your plate.
Built for kitchen and bath remodelers with more proposals out than anyone has time to chase.
Work order
Hartwell Kitchen and Bath
Messages
This is Robin from Hartwell Kitchen and Bath. You're on for Wednesday between 4pm and 6pm at 418 Maple Ave. Need to change it? Just reply here. Reply STOP to opt out.
Great, we’ll both be home. It’s the upstairs bathroom.
What happens when Dana plans a new bathroom.
1 Booked
Sunday night, Dana searches for bathroom remodelers and finds your site. She books a Wednesday consultation right there. A text confirms it.
2 Go ahead
You walk the room with her. Monday you write the proposal in Tendly and send it. It goes quiet. Tendly checks in twice, then stops. Dana says go ahead.
3 Deposit
Dana gets a request for the deposit you set.
4 Paid
After the job, you send the invoice for the balance. Dana pays it and you mark it paid. One text asks for a review.
You designed the job and wrote the proposal. Tendly did the texting in between.
Get back to them first, even when you’re on a job site.
New leads text and call while you’re walking a job or sitting with a client over tile samples.
Tendly texts them back in seconds, at night and on weekends too, with times you’re open for a consultation. If they pick one, it’s booked.
The company that answers first gets hired more often.
[P]ros who respond to a lead within thirty minutes are 25% more likely to get hired than those who respond within three hours.
1
Hartwell Kitchen and BathSaturday 8:05am
Hi, we’re thinking about redoing our kitchen this spring. Could someone come out and talk it through?
Hi, it's Robin at Hartwell Kitchen and Bath. We can set up an in-home consultation. I have Monday between 4pm and 6pm or Tuesday between 9am and 11am. Which works better?
It’s 9:00pm and a customer texts to move tomorrow’s consultation.
Tendly texts the confirmations and reminders. If a customer needs to move a consultation, it offers another time you’re open.
Hartwell Kitchen and BathTuesday 9:02pm
Hi, can we move tomorrow’s consultation to Friday? Something came up at work.
Sure. I have Friday between 9am and 11am or Friday between 4pm and 6pm. Which works better?
Let them book the consultation right from your site.
Dana finds you on a Sunday night and picks a Wednesday consultation right on your site. It goes on your calendar and a text confirms it.
Already have a site you like? We add booking to it.
Hartwell Kitchen and Bath
Kitchen and bath remodeling in Naperville
Book a visit
Pick a time
- Wed 4:00pm
- Thu 9:00am
- Thu 4:00pm
Book this time
Turn more proposals into jobs.
You walked the room, worked up the design and sent the proposal. Then the homeowner went quiet. Tendly checks in twice with a plain question the homeowner can answer in a word, then stops. When Dana answers, with a yes or with questions, you see it in the app.
Work order
Hartwell Kitchen and Bath
Messages
Hi Dana, it's Robin from Hartwell Kitchen and Bath. The bathroom remodel estimate went out Monday. Go ahead, questions, or hold off for now? Any of those is a fine answer. Reply STOP to opt out.
Hi Dana, it's Robin from Hartwell Kitchen and Bath. Last check-in on the bathroom remodel estimate: go ahead, questions, or hold off for now? Whatever you decide, we won't text about it again. Reply STOP to opt out.
Sorry, we needed time to think it over. Let’s do it. When could you start?
Consultation confirmations, proposal check-ins and deposit texts come off your plate, or your office manager’s.
Anything that needs a person, like a consultation nobody marked done, goes on a task list for you or your office manager. They can step into a conversation and take it over.
Lisa M.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Paul K. wanted to book a visit and there was no open time to offer. Call them to set it up.
Once the contract is signed and the start date is booked, Tendly texts a request for the deposit you set. It uses the payment link you already have.
When a balance is past due, Tendly asks you first. Tap yes and the reminder goes out.
Hartwell Kitchen and BathWednesday 5:40pm
Hartwell Kitchen and Bath: the deposit for your job at 418 Maple Ave is $5,000. You can pay it here. Reply here with any questions.
Balance request
Send a balance request for $19,500 to Dana Whitmore?
Yes, go aheadNo
Want to know which jobs start next week or whether Dana paid her deposit? Text your business number and ask.
Monday’s text tells you how many jobs got booked last week and which customers needed you. Reply to ask about any of them.
Monday, October 19
7:00
Tendlynow
Hartwell Kitchen and Bath, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.
Numbers from our example shop, not a customer’s results.
A page for each kind of remodel you do, with booking on it.
We build your website with a page for each job you do: kitchen remodels, bathroom remodels, tub to shower conversions, cabinets, countertops and tile. Each page shows your name, address and phone exactly as Google has them.
We keep your hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.
No one can promise you a top spot on Google. Current pages, current hours and fresh reviews help earn one.
Homeowners check how recent your reviews are.
74% seek reviews written in the last three months.
2
After a job, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.
bathroom remodel near me
Hartwell Kitchen and Bath > Bathroom remodel
Bathroom remodeling in Naperville
Bathroom and kitchen remodels, tile and tub to shower conversions in Naperville. Pick an open time and book a visit online.
You stay in control. We run it.
It never quotes a price you haven’t set. Estimates and invoices don’t go out until you say yes. You can step into a conversation and take it over.
We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.
How getting started works.
On a 20-minute call we hear how your business runs and look at one job you’re still waiting on. We tell you whether Tendly fits and what it costs.
Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.
It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.
Questions
What happens when nobody can pick up?
Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.
Will my customers mind talking to an AI?
Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders, estimate check-ins and deposit requests.
Can a caller get a real person?
Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.
Does it work with my software?
Bookings go on your schedule in Tendly. If you connect your Google calendar, visits show up there too and Robin only offers times that are free on it. It doesn’t write into Buildertrend or JobTread. On the call we work out who enters what.
What happens when it gets something wrong?
It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.
Am I locked into a contract?
No. It’s month to month and you can end it with 30 days’ notice.
Bring us one job you’re still waiting on.
We’ll show you what Tendly would do with it. At the end we tell you whether it fits and what it would cost.
Built for kitchen and bath remodelers with more proposals out than anyone has time to chase.
20 minutes with Tendly
We reply the same business day.
Thanks, we've got it.
Someone from the Tendly team will reach out the same business day to set a time.
If you want a head start, jot down the three things that ate the most of your week.