Book customers at the location they ask about.

Tendly texts customers back in seconds and books them into the open times of the location they ask about. When a visit needs to move, the people you let approve answer the question.

Book a 20-minute call

Built for established local businesses, with or without an office team.

Harbor Fitness

Messages

Hi, can I come see the West Harbor gym before I join?

Hi, it's Robin at Harbor Fitness. Sure, come in for a tour. I have Thursday at 5:30pm or Friday at 7am. Which works better?

Thursday

Harbor Fitness: you're on for Thursday at 5:30pm at 900 W Harbor Dr. Need to change it? Just reply here.

Booked

What happens when Alex wants to see the West Harbor gym.

Tuesday at 7:50pm, Alex asks about a tour of your West Harbor gym. Tendly offers that location’s open times.
He picks Thursday at 5:30pm and gets a confirmation with that gym’s address.
Wednesday he asks to move to Friday morning. Your West Harbor manager approves it with one tap.
Friday at 7:00am, he takes the tour.
That afternoon, one text asks for a review.

Book customers at the right location.

A customer texts about your West Harbor gym while that front desk is checking members in.

Tendly texts him back in seconds with West Harbor’s open times. If he picks one, it’s booked there, with that gym’s address in the confirmation.

Harbor FitnessTuesday 7:50pm

Hi, can I come see the West Harbor gym before I join?

Hi, it's Robin at Harbor Fitness. Sure, come in for a tour. I have Thursday at 5:30pm or Friday at 7am. Which works better?

The people you pick answer what it asks.

You choose who can approve, such as a manager. While you’re open, Tendly’s questions go to them first. If nobody answers within 15 minutes, they come to you.

Payment requests and your Never list stay with you.

Home

Move a visit

Move the visit for Alex Moreno?

Yes, go aheadNo

Get your evenings back.

It’s 9:00pm, the gyms are closed and customers are still texting about tomorrow.

Tendly texts the confirmations and reminders. If a customer needs to move a visit, it offers another open time at the same location.

Want to know what’s on tomorrow? Text your business number and ask.

Office tasks

Andre K.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Fay T. wanted to book a visit and there was no open time to offer. Call them to set it up.

Monday’s text tells you how many visits got booked last week and which customers needed you. Reply to ask about any of them.

Monday, October 19

7:00

Tendlynow

Harbor Fitness, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.

Numbers from our example business, not a customer’s results.

Be found for each of your locations.

After a visit, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.

We build your website with a page for each location and online booking from each one’s open times. Already have a site you like? We add booking to it.

We keep each location’s hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.

Harbor Fitness

Gyms in West Harbor and Eastport

Book an appointment

Pick a time

Thu 5:30pm
Fri 7:00am
Sat 9:00am

Book this time

You stay in control. We run it.

It never quotes a price you haven’t set. Estimates and invoices don’t go out until you say yes. You can step into a conversation and take it over.

We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.

What Tendly can and can’t do without you

How getting started works.

On a 20-minute call we hear how your business runs and look at one customer you’re still waiting on. We tell you whether Tendly fits and what it costs.

Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.

It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.

Questions

What happens when nobody can pick up?

Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.

Will my customers mind talking to an AI?

Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders and follow-ups.

Can a caller get a real person?

Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.

Does it work with my software?

Today bookings go on your schedule in Tendly and on your Google calendar if you connect it. If your schedule lives in other booking software, bring a screenshot of it to the call. We’ll show you how Tendly works beside it before you pay anything.

What happens when it gets something wrong?

It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.

Am I locked into a contract?

No. It’s month to month and you can end it with 30 days’ notice.