Book more clients and keep them coming back.

Tendly answers clients’ texts in seconds and books the appointment. When someone cancels, it offers the time to a client booked later in the week. After the visit, it asks for a review.

Book a 20-minute call

Built for established local businesses, with or without an office team.

Linden Salon and Spa

Messages

Hi, can I book a color for this Saturday?

Hi, it's Robin at Linden Salon and Spa. I have Saturday at 10am or Saturday at 1pm. Which works better?

10 please

Linden Salon and Spa: you're on for Saturday at 10am at 48 Linden St. Need to change it? Just reply here.

Booked

What happens when Hannah wants a color on Saturday.

Wednesday at 10:15pm, Hannah texts to book a color. Tendly offers two appointment times.
She picks Saturday at 10:00am and gets a confirmation.
Friday she gets a confirmation for the next day. Saturday morning, a reminder.
Your stylist does her color.
That afternoon, one text asks for a review.

Book more of the clients who already want to come in.

A client texts at 10:00pm to book a color. Your front desk sees it at nine the next morning. By then she may have booked somewhere that answered.

Tendly texts her back in seconds with open times from your book. If she picks one, it’s booked.

Clients skip booking when they can’t reach you.

71% of salon regulars admitted they’ve decided not to book because it was too hard to reach someone or book online.1

Linden Salon and SpaWednesday 10:15pm

Hi, can I book a color for this Saturday?

Hi, it's Robin at Linden Salon and Spa. I have Saturday at 10am or Saturday at 1pm. Which works better?

Fill the chair when someone cancels.

Someone cancels Friday at 2:00pm. Tendly texts a client booked later in the week and offers her the spot. If she says yes, her old time opens up for someone else.

Linden Salon and SpaFriday 9:12am

Linden Salon and Spa here. A spot opened up Friday at 2pm. Want it instead of your Tuesday visit? Reply yes and it's yours.

Yes please

Hold your longest appointments with a deposit, if you want one.

Choose which services need a deposit. When a client books one of them, Tendly texts her a request for the deposit. It sends the payment link you already use.

You approve any other payment request before it goes out.

Linden Salon and SpaWednesday 10:21pm

Linden Salon and Spa: the deposit for your visit at 48 Linden St is $40. You can pay it here. Reply here with any questions.

Get your evenings back.

It’s 10:00pm and three people have texted the salon asking about Saturday.

Tendly answers each of them with the times still open in your book and books the one they pick. It sends the reminders too. If a client needs to move, it offers another open time.

Want to know who’s in tomorrow? Text your business number and ask.

Office tasks

Megan O.'s visit on Thursday is over and nobody has said how it went. Mark it done, missed, or needing another visit.
Lauren B. wanted to book a visit and there was no open time to offer. Call them to set it up.

Monday’s text tells you how many appointments got booked last week and which clients needed you. Reply to ask about any of them.

Monday, October 19

7:00

Tendlynow

Linden Salon and Spa, week of Oct 12. Calls answered: 64 (after hours and overflow: 23) New requests: 19 Booked: 11 Handed to a person: 4 Estimates that got a yes: $18,600 Collected: $9,250 Average days from invoice to paid: 5 Tendly asked you 2 questions.

Numbers from our example salon, not a customer’s results.

Be the salon people find on Google.

After the appointment, Tendly texts your review link. It drafts replies to your Google reviews and posts them when you approve.

We build your website with a page for each service and online booking. Already have a site you like? We add booking to it.

We keep your hours and services current on Google. If you want ads, they run in your own ad account and you pay for the clicks directly. Our fee covers running them. Spending stays within the monthly limit you set.

Linden Salon and Spa

Color, cuts and blowouts in Royal Oak

Book an appointment

Pick a time

Sat 10:00am
Sat 1:00pm
Tue 11:00am

Book this time

You stay in control. We run it.

It never quotes a price you haven’t set. Deposits go out at the amounts you set. Any other payment request waits for your yes. You can jump into any conversation and take it over.

We set it up, keep it running and tell you what happened. What the AI can’t handle comes to you as a question.

What Tendly can and can’t do without you

How getting started works.

On a 20-minute call we hear how your business runs and look at one customer you’re still waiting on. We tell you whether Tendly fits and what it costs.

Then we set it up with you: your services, prices, hours and rules. You see the test texts before anything goes live. We turn things on one at a time, when you’re ready.

It’s a one-time setup scoped to your business, then a monthly managed service. It’s month to month.

Questions

What happens when nobody can pick up?

Forward those calls to your Tendly number: after hours, when the line is busy or all day. Robin answers the phone in your business’s name and books the caller into an open time or puts them through to your team.

Will my customers mind talking to an AI?

Some will. It goes by Robin and speaks for your business. If someone asks whether it’s a person, it says it’s an AI. Where the law requires it, it says so at the start of the call. A lot of its work is texts anyway: confirmations, reminders and follow-ups.

Can a caller get a real person?

Yes. It rings your team’s numbers in the order you set. If nobody picks up within 90 seconds, it takes a message and gives you a task to call back.

Does it work with my software?

Today bookings go on your schedule in Tendly and on your Google calendar if you connect it. If your schedule lives in other booking software, bring a screenshot of it to the call. We’ll show you how Tendly works beside it before you pay anything.

What happens when it gets something wrong?

It will sometimes: a misheard address or a time that doesn’t suit. You can read its texts and calls in the app. Take over a conversation, pause part of the work or tap “This is wrong” in your activity log. A person at Tendly looks at it the same business day.

Am I locked into a contract?

No. It’s month to month and you can end it with 30 days’ notice.